GDPR Compliance
Last updated: 2024-11-25
At 3DMA Ltd., we are committed to ensuring the privacy and protection of your personal data. As part of our commitment, we comply with the General Data Protection Regulation (GDPR), a comprehensive data protection law enacted by the European Union to give individuals greater control over their personal data.
This page explains how we comply with GDPR and the measures we take to safeguard your data while using PPCmate X.
What Is GDPR?
The General Data Protection Regulation (GDPR) is a legal framework that sets guidelines for the collection, processing, and storage of personal data of individuals in the European Economic Area (EEA). The regulation is designed to:
- Protect individual privacy rights.
- Enhance transparency in data usage.
- Ensure businesses uphold strict data security standards.
GDPR applies to any organization that processes personal data of individuals within the EU/EEA, regardless of the organization’s location.
Key Principles of GDPR
To comply with GDPR, we adhere to the following key principles:
Lawfulness, Fairness, and Transparency
- We process personal data lawfully and provide clear information on how and why data is collected.
Purpose Limitation
- Data is collected for specified, explicit, and legitimate purposes and not further processed in incompatible ways.
Data Minimization
- Only the data necessary for the specified purpose is collected.
Accuracy
- We ensure that personal data is accurate and kept up-to-date.
Storage Limitation
- Data is retained only for as long as necessary to fulfill the stated purpose.
Integrity and Confidentiality
- Data is protected against unauthorized access, loss, or damage using appropriate technical and organizational measures.
Accountability
- We maintain detailed records of data processing activities to demonstrate compliance.
Your Rights Under GDPR
GDPR provides individuals with the following rights regarding their personal data:
1. Right to Be Informed
You have the right to know how your personal data is collected, used, stored, and shared. This information is detailed in our Privacy Policy.
2. Right of Access
Request a copy of the personal data we hold about you. You can request this information by contacting us via [Insert Contact Email].
3. Right to Rectification
If you believe your personal data is inaccurate or incomplete, you can request corrections.
4. Right to Erasure (“Right to Be Forgotten”)
You can request the deletion of your personal data where it is no longer needed, subject to legal or contractual obligations.
5. Right to Restrict Processing
You can request a temporary halt to data processing if you contest the accuracy of the data or object to its processing.
6. Right to Data Portability
Request to transfer your personal data to another organization in a structured, commonly used, and machine-readable format.
7. Right to Object
Object to the processing of your data for specific purposes, such as direct marketing or profiling.
8. Rights Related to Automated Decision-Making and Profiling
If decisions are made solely based on automated processes, you have the right to request human intervention and explanation.
What Data We Collect
We collect the following types of personal data:
Account Information:
- Name, email address, password, and payment details.
Usage Data:
- IP address, browser type, device identifiers, and website interactions.
Transaction Data:
- Payment history, billing information, and advertising spend data.
Support Data:
- Information you provide in support requests or surveys.
How We Use Your Data
Your personal data is processed for the following purposes:
- To provide and maintain the services on PPCmate X.
- To manage user accounts and process transactions.
- To communicate updates, features, and promotions (with consent).
- To comply with legal obligations and resolve disputes.
- To enhance user experience through analytics and feedback.
Data Security Measures
We take the security of your data seriously. Measures include:
- Encryption: All data is encrypted during transmission (SSL/TLS) and storage.
- Access Control: Data access is limited to authorized personnel only.
- Anonymization and Pseudonymization: Where possible, personal data is anonymized or pseudonymized.
- Regular Security Audits: Vulnerability assessments are conducted regularly to identify and address risks.
How We Share Your Data
We do not sell your personal data. However, we may share it with:
Service Providers:
- Trusted third-party vendors who assist with hosting, payment processing, and analytics.
Regulatory Authorities:
- Where required by law to comply with legal obligations.
Business Partners:
- Partners who assist in delivering services or features you have requested.
Data Transfers Outside the EEA
If your personal data is transferred outside the European Economic Area (EEA), we ensure it is protected through:
- Standard Contractual Clauses (SCCs): Agreements ensuring data protection.
- Adequacy Decisions: Transfers to countries with adequate data protection laws.
- Additional Safeguards: Encryption and anonymization methods to secure data.
Data Retention Policy
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Once data is no longer needed, it is securely deleted or anonymized.
Exercising Your Rights
To exercise your GDPR rights or make inquiries about your data, contact us:
- Email: support@ppcmate.com
- Address: Tri Ushi, Sofia 1303, Bulgaria
We will respond to all requests within 30 days. For complex requests, we may extend this period by an additional 60 days, with prior notice.
Updates to This Policy
This GDPR Compliance Statement is reviewed regularly to ensure continued compliance with evolving regulations. Updates will be published on this page.
Contact Us
For questions about this GDPR Compliance Statement or our data protection practices, please reach out to us:
- Email: support@ppcmate.com
- Address: Tri Ushi, Sofia 1303, Bulgaria